Enchanted & Co.

Returns & Refunds

Last updated: August 6, 2026

Every item is printed to order specifically for you after you purchase it. Because of this, our return policy works differently than it would for off-the-shelf products — please read below before ordering.

Damaged, Defective, or Misprinted Items

If your item arrives damaged, defective, or with a print error that doesn't match what you ordered, we'll replace it or refund you at no cost. To request this:

We'll get a replacement into production right away, or issue a full refund — your choice.

Wrong Size or Change of Mind

Because each item is made to order, we're not able to offer returns or exchanges for ordering the wrong size or simply changing your mind. Please check the size chart on each product page carefully before ordering.

Order Cancellation

Orders can only be cancelled before production begins. Since production typically starts shortly after checkout, contact us immediately at support@unboring.io if you need to cancel — we'll do our best to catch it in time, but can't guarantee cancellation once an order has entered production.

Refund Processing

Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Lost or Undelivered Packages

See our Shipping page for what to do if your order hasn't arrived within a reasonable time of the estimated delivery window.

Contact Us

Questions about an order? Reach us anytime at support@unboring.io — we're happy to help.